Privacy Policy

Last Updated: February 16, 2026

Welcome to RewardMitra ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

1. Information We Collect

We collect information that you provide directly to us, including:

  • Account Information: When you create an account, we collect your name, email address, and profile picture through Google Sign-In.
  • Payment Information: For withdrawals, we collect your UPI ID to process payments. We do not store complete bank account details.
  • Usage Data: Information about how you use the App, including tasks completed, coins earned, and rewards claimed.
  • Device Information: Device type, operating system, unique device identifiers, and mobile network information.
  • FCM Token: For push notifications, we collect your Firebase Cloud Messaging token.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To create and manage your account
  • To process reward withdrawals and payments
  • To track your task completion and coin balance
  • To send push notifications about rewards, updates, and promotions
  • To prevent fraud and ensure the security of our services
  • To improve and optimize our App and services
  • To respond to your inquiries and support requests
  • To comply with legal obligations

3. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you request account deletion, we will delete your personal data within 30 days, except for information we are required to retain for legal, regulatory, or legitimate business purposes.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit using SSL/TLS
  • Secure server infrastructure
  • Regular security audits and monitoring
  • Access controls and authentication measures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our App and conducting our business.
  • Legal Requirements: When required by law, court order, or governmental authority.
  • Protection: To protect our rights, privacy, safety, or property, and that of our users or others.
  • Business Transfers: In connection with any merger, acquisition, or sale of assets.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to your personal data we hold
  • Correction: Request correction of inaccurate personal data
  • Deletion: Request deletion of your personal data
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Opt-out of marketing communications

To exercise these rights, please contact us at hello@techiegenz.com or use the Delete Account page.

7. Children's Privacy

Our App is intended for users who are 18 years of age or older. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

8. Third-Party Services

The App uses the following third-party services that may collect information:

  • Google Firebase: For authentication, database, and analytics
  • Google Sign-In: For secure account creation and login
  • Google AdMob: For displaying advertisements and measuring ad performance
  • Firebase Cloud Messaging: For push notifications

These third-party services have their own privacy policies. We encourage you to review their privacy policies for more information.

9. Cookies and Tracking

The App does not use cookies. However, third-party services integrated into the App may use their own tracking technologies as described in their respective privacy policies.

10. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Grievance Officer

In accordance with Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are as follows:

The Grievance Officer shall address your concerns within 30 days of receiving your complaint.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: